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I must admit, that's pretty entertaining. But the current wiki doesn't have anything along those lines, just information on basic server settings and antihack controls.

I'm 100% sure this is a mistake, and I can prove it. We've responded to all of your emails already, and require our customers to login to their support portal to view and respond to these tickets here: http://survivalservers.kayako.com/ Here is a screenshot showing all 3 tickets marked as...