I spent 2-3 weeks emailing you, most of the time getting no response from you at all (even though I was accepting it might be my pc, which btw, it wasn't and your updates prove that as it works since the last update, but you spent weeks telling me it was my pc not your software!). Low and behold after I call you out on here, the issues I had are now magically fixed in your latest update, so I guess that was just MY PC fixing itself, right ? not the updates you made to fix the issues you claimed were related to my pc alone? You're a hypocrite man, and just because nobody else wants to risk being flamed for it, I'm telling you now your product is not worth the money you charge for it, the interface is appalling, the map is NOT high definition as you claim on your website, the antihack features catch less hackers than Gotcha and BE (contrary to what people are saying, most of the hacks it has detected were false positives during my testing period), the entire thing is just a massive cluster of duck tape and hot air!
You can't treat me like a muppet on a one to one basis, convince me it was all my computers issues (then admit it was actually fixed in a recent update, so it wasn't my pc's problem?), ignore my emails, refuse me a refund for a broken product, treat me like a moron and not expect me to be pissed with you.
You're quick at defending yourself on here when someone calls you out, try showing the same level of urgency and commitment on a one to one basis next time. You've got my email if you need to get in touch..